Refund / Return Policy

Ceivelo

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Ceivelo is operated by Shenzhen Junwen Trading Co., Ltd.

Company Name: Shenzhen Junwen Trading Co., Ltd.

Address: Room 105, No. 12 Aoxin Road, Bao'an Community, Yuanshan Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Phone: +86 17728799444

Email: [email protected]